Getting your order to you

Where we deliver

No delivery territory is active yet. When sales open, orders will be limited to confirmed United Kingdom zones permitted by the seller’s licence and approved alcohol carrier. The postcode tool below checks format only; it does not promise service.

Delivery charges and timescales

Not yet published. Charges, services and lead times will be shown here and in your basket before you place an order. Unless a different period is agreed with you, the statutory default is delivery without undue delay and within 30 days after the contract is made.

Awaiting owner / legal review. Requires a confirmed carrier able to carry alcohol with age-on-delivery, agreed rates and the licensed delivery territories.

Age checks on delivery

Alcohol may be sold only to adults aged 18 or over. Age verification before payment and carrier age checks at handover are not yet active: they need a real age-verification provider and an alcohol-capable carrier. No orders are taken until both are configured.

Damaged or incorrect orders

If a bottle arrives damaged or an order is incorrect, contact us and we will put it right. Please keep the packaging and, where safe to do so, send a photograph.

Goods must be as described, of satisfactory quality and fit for purpose. Under the Consumer Rights Act 2015, qualifying faulty goods normally carry a 30-day short-term right to reject, followed by repair, replacement, price-reduction or refund rights where the legal conditions are met. These rights are separate from cancellation rights and cannot be removed by our policy.

Returns and cancellation

For most distance purchases, tell us within 14 days after delivery if you wish to cancel, then send the goods back within a further 14 days. Unless the goods are faulty, damaged or incorrect, you normally pay the direct return cost. We reimburse the purchase price and standard outbound delivery charge within 14 days after receiving the goods back or evidence that they were sent. We may deduct for handling beyond what is reasonably necessary to inspect them. Any exception for opened or unsealed goods will be applied only where the law permits it; opening a bottle does not remove rights relating to faulty or misdescribed goods.

Submit a request and wait for instructions. Do not send a bottle to the registered office: the operational return address is still awaiting owner confirmation.

Awaiting owner / legal review. The operational return address and approved return carrier still require owner confirmation before checkout can open.